Service Requests

Service Requests

While each and every service request is important to us, we are currently short-staffed and emergency situations are prominent this time of year.
Emergencies require our immediate attention & must take precedence over all other calls received.
If your tub is outside and in danger of freezing before or after our regular business hours please call our emergency on-call service technician at 701-552-3289
Non-emergency cases will be addressed as quickly as possible, in the order they were received. We truly appreciate your understanding and look forward to serving you as quickly as possible.

HotSpring Spas & Pool Tables 2 Service Center

230 15th Street NW
West Fargo, ND 58078

Our Phone Numbers

DIRECT LINE 701-532-0784
SERVICE 844-200-SPAS (7727) (Press 1)
FAX LINE 701-532-0794
EMERGENCY LINE 701-552-3289

Service Department Hours

MON-FRI 8:00 AM to 4:30 PM
SATURDAYS By Appointment Only
SUNDAYS CLOSED

  • All repair work itself is done at the customer’s home by highly qualified service personnel.
  • We have a fully stocked parts department so that any spa we sell can be repaired in a timely fashion for a reasonable service charge. (Due to COVID shipping delays some parts are 2-6 months out)
  • For after-hours emergency service please call the service center number above.

 

What Type of Service Do You Need?

Fargo Hot Spring Spas & Pool Tables is committed to providing its customers with the highest level of service.

We are an Authorized Warranty Service Provider for Hot Spring Spas.

We are very proud of our full factory-certified, in-house crew that will provide professional installation and familiarize you in the care and lifetime enjoyment of your spa. We also have a full-time service department that will take care of all your supplies, warranty and service needs.

Should you need service you will feel confident to know that we take great pride in servicing what we sell! It’s been our commitment since the beginning and it’s what sets us apart from the others! We take care of our customers!

 

Our commitment to you is quality and service!

  • Pre-delivery site inspection if needed
  • Delivery and Installation services
  • Electrical services recommended
  • Parts and Supplies available
  • Relocation Services if needed
  • Maintenance advice