Read Our Reviews
We recently purchased a Hot Springs hot tub from this location and our sales guy was fantastic. We worked out a great deal, delivery was timely and smooth, and the support from their people after the sale has been great so far. Ask for Dan Hammer, he knows a lot about the tubs and how to take care of them - and he will make sure you are well taken care of too! Part of the purchase was a water care kit, and a couple small but important items were accidentally left out of our bag. He got them ready for us the same day it was discovered. A+ service!
Nice salesman. Will not push to buy.explain to you on every product they have.well welcoming.i definitely recommended.
I've had the pleasure of owning my new "used" hot tub for a few months now. I had a great experience with the team at HotSpring Spas & Pool Tables 2. They were able to find me a hot tub within my price range that was recertified and in perfect working condition. They help color match my siding and the cover as well. Big thank you to Jocelyn Christians for all her help and CONTINUED help as I utilize my hot tub. 5 star service from a representative!
We purchased an air hockey table for my daughters birthday. I called on Monday speaking with Dan. He gave me all the information I needed to purchase the table and coordinated the delivery with my son-in-law on the following Thursday. The table was delivered on time and setup in 15 minutes after delivery! Works great and my daughter was thrilled! Couldn’t be happier with the service and Dan in particular! Thank you for making our daughters day special!Pat and Donna Cochran
I can't say enough about Vince and his staff at Hot Springs Spas. We purchased our Dolce Vita swimming pool 3 years ago. The staff is knowledgeable, caring, and compassionate about their products. When we've had any issues with the pool their service is prompt and friendly. Vince has gone beyond our expectations to make sure we are happy with his product. I would recommend Hot Spring Spas & Pool Tables to everyone. Our next purchase will be a hot tub from them. I wouldn't go anywhere else! Thanks Vince!
We recently purchased the Grandee with the salt water system and Covana Oasis Hot Tub Cover. What can I say, it's awesome! Which the products should be for top of the line luxury in my opinion. But what I thought was really unique was the service I received from Hot Springs here in Fargo. From the installation to the orientation, I was impressed with their level of efficiency, respect and knowledge. I thought that it would get installed, they would throw you and owners manual and never talk to you again until I need someone. Instead, a gentleman name Skylar immediately set up an orientation to walk me through how everything works and what is needed to maintain in the future. I actually set up a valet service on a monthly basis where Hot Springs comes to my home and helps keep the tub in perfect shape. Everyone seems to have the advice to not get a hot tub because you will only use it for the first couple weeks and it will just sit there. I'm glad I didn't listen to that. My wife and I have been using it more and more as the months go on. I am a believer that if we didn't go with the Grandee and decided on a lower end product we might have lost interest. But when you go with quality, it lasts.
I've had my pool for years but recently it has been giving me troubles. I stopped in with a thousand questions and Sami was there to answer them all. Sami was informative and patient as we worked together to diagnose the issue just in time to winterize! Thank you hotsprings and Sami(:
We purchased our pool in 2021 from Eric at the Grand Forks location and we absolutely love it! Levi and Sami have been outstanding to work with for our water care needs, going above and beyond. We are always welcomed and feel we are well taken care of. This is a family business, and we are treated like family. We are truly grateful for the top notch customer service, and will be loyal customers for life.
Never a dought getting what I need.Thanks Eric! But especially my boy Levi 🙂
We purchased our Vanguard Hot Tub just in time for winter.Eric rocks! Eric really knows his stuff. He gave us great advice on the right hot tub for our family. We have received outstanding service after the sale too. His staff is totally professional, knowledgeable, and friendly! Great products and great staff!! I highly recommend the Covana for our cold winters!
Chilled to your bones 🥶 ? Look no further. Eric Hager and the boys at HotSpring Spas are ready to get you hot 🥵. Eric was able to help me pick a sauna that worked best for my lifestyle and health needs. Impeccable service, reasonable pricing, and excellent inventory will have you coming back for an E2000 Endless Pool in no time! 🏊♂️
Eric was a phenomenal person to work with he was super friendly and made our experience completely focused on our needs. We even got the opportunity to come in after hours to try the tub privately because Eric went the extra mile to respect our privacy and experience the product before making a impulse decision. He wasn't a pushy sales person and respected us. I would definitely recommend him for anyone to work with. My wife and I are really excited to start living a new healthy lifestyle with the added bonus of super soft skin!
Eric is a great salesman to work with, very knowledgeable and great sense of humor. Felt very comfortable purchasing a new hot tub from him. The delivery crew was fantastic, they answered all our questions without hesitation I would not hesitate to recommend them to anyone great job guys
We recently purchased a Hot Springs hot tub from this location and our sales guy was fantastic. We worked out a great deal, delivery was timely and smooth, and the support from their people after the sale has been great so far. Ask for Dan Hammer, he knows a lot about the tubs and how to take care of them - and he will make sure you are well taken care of too! Part of the purchase was a water care kit, and a couple small but important items were accidentally left out of our bag. He got them ready for us the same day it was discovered. A+ service!
Nice salesman. Will not push to buy.explain to you on every product they have.well welcoming.i definitely recommended.
I've had the pleasure of owning my new "used" hot tub for a few months now. I had a great experience with the team at HotSpring Spas & Pool Tables 2. They were able to find me a hot tub within my price range that was recertified and in perfect working condition. They help color match my siding and the cover as well. Big thank you to Jocelyn Christians for all her help and CONTINUED help as I utilize my hot tub. 5 star service from a representative!
We purchased an air hockey table for my daughters birthday. I called on Monday speaking with Dan. He gave me all the information I needed to purchase the table and coordinated the delivery with my son-in-law on the following Thursday. The table was delivered on time and setup in 15 minutes after delivery! Works great and my daughter was thrilled! Couldn’t be happier with the service and Dan in particular! Thank you for making our daughters day special!Pat and Donna Cochran
I can't say enough about Vince and his staff at Hot Springs Spas. We purchased our Dolce Vita swimming pool 3 years ago. The staff is knowledgeable, caring, and compassionate about their products. When we've had any issues with the pool their service is prompt and friendly. Vince has gone beyond our expectations to make sure we are happy with his product. I would recommend Hot Spring Spas & Pool Tables to everyone. Our next purchase will be a hot tub from them. I wouldn't go anywhere else! Thanks Vince!
We recently purchased the Grandee with the salt water system and Covana Oasis Hot Tub Cover. What can I say, it's awesome! Which the products should be for top of the line luxury in my opinion. But what I thought was really unique was the service I received from Hot Springs here in Fargo. From the installation to the orientation, I was impressed with their level of efficiency, respect and knowledge. I thought that it would get installed, they would throw you and owners manual and never talk to you again until I need someone. Instead, a gentleman name Skylar immediately set up an orientation to walk me through how everything works and what is needed to maintain in the future. I actually set up a valet service on a monthly basis where Hot Springs comes to my home and helps keep the tub in perfect shape. Everyone seems to have the advice to not get a hot tub because you will only use it for the first couple weeks and it will just sit there. I'm glad I didn't listen to that. My wife and I have been using it more and more as the months go on. I am a believer that if we didn't go with the Grandee and decided on a lower end product we might have lost interest. But when you go with quality, it lasts.
We’ve been so impressed by Hot Spring Spas customer service and excellent inventory. From the very beginning, Madie was totally committed to helping us find exactly what we wanted, in the price range we wanted to outstanding service after delivery. She’s responded promptly to every question and need we’ve had. She’s been above and beyond and we can’t recommend Hotspring spas highly enough. We are loving our new hot tub and have full confidence that Madie and the crew are not only there if we need them, but will go the extra mile when we do.
My wife and i were shopping for a pool table and stopped at Hotspring Spas and Pool Tables in Bismarck. We were greeted by Madie who was very friendly and knowledgeble. She was able to answer all of our questions and helped us choose a table that met all of our needs at our price range. We were able to get the table in the felt color and options we chose and it was delivered days later. We were so impressed with Madie and the business that we returned a week later to also purchase an air hockey table. We highly recommend Hotspring Spas and Pool Tables and especially Madie!
My experience with HotSpring has been very good. Madie made me feel like every decision would be mine and answered questions sincerely without any pressure. From the first conversation, Madie has been open, honest, and enthusiastic. Thank you - Eric.
If you want to know about what hot tub fits your needs for your budget, ask Madie at Hotspring spas and pool tables in Bismarck!! She was so awesome to work with!! Thank you Madie!!!
Madie @ hot springs was awesome. Super patient and answered all our questions. Hot Springs rushed to get our sauna to Bismarck, the guys at the warehouse unpacked the trailer in freezing weather at 8:30 pm so we could have it ready for the electrician. Great service you can’t hardly find these days. We love our sauna and super thankful.
Madie's assistance throughout our hot tub selection and installation process was truly exceptional. She went above and beyond to walk us through the features and benefits of the different HotSpring hot tub and Finnleo sauna options, ensuring we had a comprehensive understanding of what each one offered. What truly set Madie apart was her approach; she wasn't pushy in the least. Instead, she focused on helping us make an informed decision that aligned with our needs and preferences.Madie's product knowledge was impressive. She didn't just provide a surface-level overview; she delved deep into the specifics, making sure we were aware of all the essential details. When it came to installation, she proved to be a valuable resource. It's often the little things that can become significant hurdles during installation, but Madie anticipated these issues and provided guidance to address them seamlessly.One particular instance that stood out was when I had to make a last-minute change to our cover lift options. Madie patiently guided us through the entire process over the phone finding a solution, leaving no room for confusion. Her attention to detail and willingness to assist in such circumstances demonstrated her commitment to customer satisfaction.Additionally, Madie's communication skills were exceptional. Whether it was regarding chemical mixing orders or providing setup instructions, she was prompt and thorough in her responses. Her ability to convey information clearly and effectively made the entire experience smoother and more enjoyable.In summary, Madie's expertise, dedication, and customer-focused approach made our hot tub purchase and installation process a breeze. Her and the whole team’s willingness to go the extra mile and exceptional communication skills are a testament to her commitment to ensuring customers have the best experience possible. We couldn't be more satisfied with the support and guidance she provided throughout this journey. Thank you, Madie.We also had the pleasure of collaborating with a skilled carpenter Shane Parlor and his team to transform our outdated living room into a vibrant and functional space. With the expertise and craftsmanship of his team, our vision came to life. We love how when you open up the windows you get the feeling of being outside and the fresh air and yet can be inside and comfortable during the summer heat or cold winter nights. .The transformation was nothing short of remarkable. What was once an old and underutilized living room has now become a captivating and practical area within our home. The carpenter's attention to detail and dedication to our project were evident throughout the entire process. Thank you, Shane.
Nate was an incredible resource in helping me arrive at my decision to purchase both a swim spa and hot tub. He’s an super knowledgeable resource, and also helped me with delivery assessment. I wouldn’t hesitate a moment to work with him again!
I've had my pool for years but recently it has been giving me troubles. I stopped in with a thousand questions and Sami was there to answer them all. Sami was informative and patient as we worked together to diagnose the issue just in time to winterize! Thank you hotsprings and Sami(:
We purchased our pool in 2021 from Eric at the Grand Forks location and we absolutely love it! Levi and Sami have been outstanding to work with for our water care needs, going above and beyond. We are always welcomed and feel we are well taken care of. This is a family business, and we are treated like family. We are truly grateful for the top notch customer service, and will be loyal customers for life.
Never a dought getting what I need.Thanks Eric! But especially my boy Levi 🙂
We purchased our Vanguard Hot Tub just in time for winter.Eric rocks! Eric really knows his stuff. He gave us great advice on the right hot tub for our family. We have received outstanding service after the sale too. His staff is totally professional, knowledgeable, and friendly! Great products and great staff!! I highly recommend the Covana for our cold winters!
Chilled to your bones 🥶 ? Look no further. Eric Hager and the boys at HotSpring Spas are ready to get you hot 🥵. Eric was able to help me pick a sauna that worked best for my lifestyle and health needs. Impeccable service, reasonable pricing, and excellent inventory will have you coming back for an E2000 Endless Pool in no time! 🏊♂️
Eric was a phenomenal person to work with he was super friendly and made our experience completely focused on our needs. We even got the opportunity to come in after hours to try the tub privately because Eric went the extra mile to respect our privacy and experience the product before making a impulse decision. He wasn't a pushy sales person and respected us. I would definitely recommend him for anyone to work with. My wife and I are really excited to start living a new healthy lifestyle with the added bonus of super soft skin!
Eric is a great salesman to work with, very knowledgeable and great sense of humor. Felt very comfortable purchasing a new hot tub from him. The delivery crew was fantastic, they answered all our questions without hesitation I would not hesitate to recommend them to anyone great job guys
We recently purchased a Hot Springs hot tub from this location and our sales guy was fantastic. We worked out a great deal, delivery was timely and smooth, and the support from their people after the sale has been great so far. Ask for Dan Hammer, he knows a lot about the tubs and how to take care of them - and he will make sure you are well taken care of too! Part of the purchase was a water care kit, and a couple small but important items were accidentally left out of our bag. He got them ready for us the same day it was discovered. A+ service!
Nice salesman. Will not push to buy.explain to you on every product they have.well welcoming.i definitely recommended.
I've had the pleasure of owning my new "used" hot tub for a few months now. I had a great experience with the team at HotSpring Spas & Pool Tables 2. They were able to find me a hot tub within my price range that was recertified and in perfect working condition. They help color match my siding and the cover as well. Big thank you to Jocelyn Christians for all her help and CONTINUED help as I utilize my hot tub. 5 star service from a representative!
We purchased an air hockey table for my daughters birthday. I called on Monday speaking with Dan. He gave me all the information I needed to purchase the table and coordinated the delivery with my son-in-law on the following Thursday. The table was delivered on time and setup in 15 minutes after delivery! Works great and my daughter was thrilled! Couldn’t be happier with the service and Dan in particular! Thank you for making our daughters day special!Pat and Donna Cochran
I can't say enough about Vince and his staff at Hot Springs Spas. We purchased our Dolce Vita swimming pool 3 years ago. The staff is knowledgeable, caring, and compassionate about their products. When we've had any issues with the pool their service is prompt and friendly. Vince has gone beyond our expectations to make sure we are happy with his product. I would recommend Hot Spring Spas & Pool Tables to everyone. Our next purchase will be a hot tub from them. I wouldn't go anywhere else! Thanks Vince!
We recently purchased the Grandee with the salt water system and Covana Oasis Hot Tub Cover. What can I say, it's awesome! Which the products should be for top of the line luxury in my opinion. But what I thought was really unique was the service I received from Hot Springs here in Fargo. From the installation to the orientation, I was impressed with their level of efficiency, respect and knowledge. I thought that it would get installed, they would throw you and owners manual and never talk to you again until I need someone. Instead, a gentleman name Skylar immediately set up an orientation to walk me through how everything works and what is needed to maintain in the future. I actually set up a valet service on a monthly basis where Hot Springs comes to my home and helps keep the tub in perfect shape. Everyone seems to have the advice to not get a hot tub because you will only use it for the first couple weeks and it will just sit there. I'm glad I didn't listen to that. My wife and I have been using it more and more as the months go on. I am a believer that if we didn't go with the Grandee and decided on a lower end product we might have lost interest. But when you go with quality, it lasts.
We’ve been so impressed by Hot Spring Spas customer service and excellent inventory. From the very beginning, Madie was totally committed to helping us find exactly what we wanted, in the price range we wanted to outstanding service after delivery. She’s responded promptly to every question and need we’ve had. She’s been above and beyond and we can’t recommend Hotspring spas highly enough. We are loving our new hot tub and have full confidence that Madie and the crew are not only there if we need them, but will go the extra mile when we do.
My wife and i were shopping for a pool table and stopped at Hotspring Spas and Pool Tables in Bismarck. We were greeted by Madie who was very friendly and knowledgeble. She was able to answer all of our questions and helped us choose a table that met all of our needs at our price range. We were able to get the table in the felt color and options we chose and it was delivered days later. We were so impressed with Madie and the business that we returned a week later to also purchase an air hockey table. We highly recommend Hotspring Spas and Pool Tables and especially Madie!
My experience with HotSpring has been very good. Madie made me feel like every decision would be mine and answered questions sincerely without any pressure. From the first conversation, Madie has been open, honest, and enthusiastic. Thank you - Eric.
If you want to know about what hot tub fits your needs for your budget, ask Madie at Hotspring spas and pool tables in Bismarck!! She was so awesome to work with!! Thank you Madie!!!
Madie @ hot springs was awesome. Super patient and answered all our questions. Hot Springs rushed to get our sauna to Bismarck, the guys at the warehouse unpacked the trailer in freezing weather at 8:30 pm so we could have it ready for the electrician. Great service you can’t hardly find these days. We love our sauna and super thankful.
Madie's assistance throughout our hot tub selection and installation process was truly exceptional. She went above and beyond to walk us through the features and benefits of the different HotSpring hot tub and Finnleo sauna options, ensuring we had a comprehensive understanding of what each one offered. What truly set Madie apart was her approach; she wasn't pushy in the least. Instead, she focused on helping us make an informed decision that aligned with our needs and preferences.Madie's product knowledge was impressive. She didn't just provide a surface-level overview; she delved deep into the specifics, making sure we were aware of all the essential details. When it came to installation, she proved to be a valuable resource. It's often the little things that can become significant hurdles during installation, but Madie anticipated these issues and provided guidance to address them seamlessly.One particular instance that stood out was when I had to make a last-minute change to our cover lift options. Madie patiently guided us through the entire process over the phone finding a solution, leaving no room for confusion. Her attention to detail and willingness to assist in such circumstances demonstrated her commitment to customer satisfaction.Additionally, Madie's communication skills were exceptional. Whether it was regarding chemical mixing orders or providing setup instructions, she was prompt and thorough in her responses. Her ability to convey information clearly and effectively made the entire experience smoother and more enjoyable.In summary, Madie's expertise, dedication, and customer-focused approach made our hot tub purchase and installation process a breeze. Her and the whole team’s willingness to go the extra mile and exceptional communication skills are a testament to her commitment to ensuring customers have the best experience possible. We couldn't be more satisfied with the support and guidance she provided throughout this journey. Thank you, Madie.We also had the pleasure of collaborating with a skilled carpenter Shane Parlor and his team to transform our outdated living room into a vibrant and functional space. With the expertise and craftsmanship of his team, our vision came to life. We love how when you open up the windows you get the feeling of being outside and the fresh air and yet can be inside and comfortable during the summer heat or cold winter nights. .The transformation was nothing short of remarkable. What was once an old and underutilized living room has now become a captivating and practical area within our home. The carpenter's attention to detail and dedication to our project were evident throughout the entire process. Thank you, Shane.
Nate was an incredible resource in helping me arrive at my decision to purchase both a swim spa and hot tub. He’s an super knowledgeable resource, and also helped me with delivery assessment. I wouldn’t hesitate a moment to work with him again!
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